Terms and Conditions


All prices are displayed in the currencies listed on Website which are United Arab Dirhams.

If you are a customer whose credit card is not denominated in the above currency you may still be able to check out in your credit card’s currency.

When choosing the payment option with Credit/Debit card Dlizia.com is not responsible for any additional charges in which the User may incur such as bank commissions due to purchase in a different currency and it is not involved in any exchange rate conversion.



When purchasing a product at Dlizia.com, Users are entitled to choose between two payment methods:

– Cash on Delivery: Is an option of payment where a User is liable to pay the amount against the Order. The payment through Cash on Delivery is managed by third party.

– Credit/Debit card:

User will be redirect to a payment processing portal which is hosted by a third party payment processor and usage of such payment processing portal shall be subject to such additional terms and conditions which such third party payment processor may prescribe from time to time. User shall be entitled to use his/her valid credit / debit and/ or any other payment cards, online banking facility to make payment against any transaction being effected at Dlizia.com.


Price policy

All the prices shown at Dlizia.com are fixed and subject to changes without prior notice as the price of most of our products depends on the seasonality, harvest, market conditions.



Accuracy of Information

All material on the Website is provided in good faith. It is derived from our suppliers and sources believed to be accurate and current as at the date of publication. The use of the website is at your sole risk.


Privacy policy

As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully.

In order to shop at our website, you voluntary need to complete a registration process with your personal details and choose a password to access all those areas that require prior identification. This will prevent you from having to fill out all the information again in the future. When you register in our secure server or make a purchase online, your personal information, address, payment method, etc. will be incorporated into our database. This information will only be used to process your order, as well as to send you information regarding special offers and services that may be of interest. You may modify your personal information at any time (change of address, telephone number, etc.) or ask us to remind you about your password in case you forget.

By the time of registration or shopping transaction User shall be solely responsible for the accuracy and correctness of all details given. If the Company has reason to doubt that any information furnished by User is found incorrect, false or misleading then the Company shall be entitled to cancel or suspend the registration or shopping transaction of User permanently or for such period as the Company deems fit.

User shall not select or use name, User ID, mobile number and/or mail id, of another person with the intent to impersonate that person;

User agrees and understands that Dlizia.com shall not be responsible in any manner whatsoever for delivery of Product at wrong address, loss and/or damage to User due to incorrect, incomplete and/or false information furnished by User; or any deficiency in payment of consideration payable towards the Products purchased on the Website.

Dlizia.com do not collect, access, store or process any credit/debit card or any other financial information.

Dlizia.com will not use your financial information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties.

Dlizia.com may contain links to other websites and we are not responsible for the privacy practices of such Web sites which it does not own, manage or control.


Cookies policy

Website of Dlizia.com may use a technology called “cookies” which is an element of data that a website can send to your browser, you can always adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. Dlizia.com use cookies to track information to recognize you on your next visit and store your shopping cart contents.

We do not exchange cookies with any third party websites or external data suppliers.

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Dlizia.com shall be and remain the property of Company which will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments User submit for any purpose whatsoever, without restriction and without compensating User in any way. User agree that any Comments submitted by them to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. User further agrees that no Comments submitted to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. Company does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. User agrees not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments they submit. User is and shall remain solely responsible for the content of any Comments they make and User agree to indemnify Company and its affiliates for all claims resulting from any Comments they submit.

User agrees to be contacted from time to time via email, SMS and phone call about offers, deals and feedback running at Dlizia.com



At Dlizia.com we take every care to make sure the information about the products is always correct. Due to food products being regularly improved and reformulated, the product information on this website (including, but not limited to ingredients, nutritional guides, dietary and allergens) is subject to change.

The information printed on the product packaging as shown on the product photos on the website, which may include but not limited to Batch Number, Production and Expiry Date, might differ for the product being delivered to you.

We recommend that you always carefully read the product label before using/consuming any products. Please do not solely rely on the information presented on this website. Although product information is regularly updated, Dlizia.com is unable to accept liability for any incorrect information. For up to date, accurate information about any product we sell, please refer to the manufacturer.


Terms of use

Any person who is above eighteen (18) years of age, transacting in UAE Dirhams (AED) and competent to enter into valid contract under the law of United Arab Emirates shall be eligible to visit, use, deal and/or transact at the Website. If User is not competent to enter into valid contract then User is prohibited to visit, use, and deal and/or transact at the Website. User’s visit, dealing and/or transaction at the Website shall be treated as User’s representation that User is competent to enter into valid legal contracts under the law of United Arab Emirates

All Products/materials displayed and/or performed on the Website are protected by copyright, trademark, trade secrets and other intellectual property rights owned by the Company (as applicable), its suppliers, subsidiaries, or associate companies or its licensors, as the case may be.

References on this Website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to User and do not in any way constitute or imply Company endorsement, sponsorship or recommendation of the third party, information, product or service.

User may download or copy the Contents and other downloadable materials displayed on the Website for personal and non – commercial use only. No right, title or interest in any downloaded materials or software is transferred to User as a result of any such downloading or copying.

The content of the Website might vary depending on the area User wants to be serviced at.

Dlizia.com reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

The applicable laws are of United Arab Emirates and their Courts shall have exclusive jurisdiction and venue in any proceedings arising out of or related to this agreement, and each party hereby consents to the jurisdiction and venue of such courts.