Shipping and Delivery

DELIVERY POLICY

Delivery will be from Saturday to Thursday except Public Holidays, and it is managed by third party (https://fetchr.us/). User will receive an SMS to choose preferred slot time and place of delivery once the Order has been processed*. No phone calls required.

* Orders placed on Thursday after 5 pm, Fridays and Saturdays, will be processed, but delivery will start from Sundays as per the slot time chosen by User.

We deliver across UAE.

As all parcels need to be signed for, we ask that you DO NOT provide us with a Post Office Box address. Where possible please have deliveries sent to a work place or residence where someone is available to receive and sign for the item.

Dlizia takes care of your order which is packed carefully at our state of the art temperature controlled warehouse.

However, User understands and confirms that the Company shall not be held responsible for any delay in shipment of Product due to circumstances beyond the control of the Company.

WORKING HOURS

We work from Sunday till Thursday from 9 AM to 6 PM.

Out of office hours please leave a message at +971 52 4386214 or email us at hola@dlizia.com and we will answer as soon as possible.

We tackle urgent deliveries – Call us in working hours to confirm before placing the order.

DELIVERY CHARGES

Delivery is free for orders above AED 250.

For any orders below that amount a delivery charge of AED 20 will be applied.